Privacy Policy

WHO IS THE DATA CONTROLLER FOR THE PROCESSING OF THE DATA ?



Mayage SAS Is the data controller of personal data collected via the Website. You will always be informed before we collect personal data about you. The personal data collected by us may include, for instance, your name, email address, telephone number and similar identification data as well as information about your IP address, branch/business area, interests, etc.  Personal data about you will be collected in one or more of the below cases:

  • - When you visit and browse our site
  • - When you create a user account 
  • - When you order samples
  • - When you sign up to receive Mayage’s newsletter 
  • - When you communicate with Mayage

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?


Personal data is collected and used for the following purposes:


  • -Administration of user accounts 
  • -Completion of sample orders
  • -Newsletters and other promotional communication
  • -Completion of requests received from you 
  • -Providing customer support and communication
  • -Product and service development 
  • -Statistics and analytics 

The processing of your personal data will in some cases be necessary for the performance of a contract entered into between Mayage and you. The processing may also be necessary to comply with requests from you. In addition, the processing of your personal data may be based on our legitimate interest in conducting marketing activities and to develop and evaluate our products and services as well as conducting statistics.  We note that Mayage shall only use your personal data in order to send you product information, newsletters and other marketing material via e-mail if you have provided your prior and explicit consent hereto. Mayage keeps statistics of which areas of the Website are visited by our users and of which products the users prefer. This data does not include personal data. Using the collected data, Mayage builds knowledge of the use of the Website. This information is used to improve the Website. However, we use data on the navigation of all our users to be able to understand how our users as a total group use the Website and against this background we attempt to improve the Website. In addition, we collect information about which products our users as a total group prefer. This information is also used to improve the Website.


 

FOR HOW LONG DO WE KEEP THE DATA


Your personal data will be deleted when we no longer need to process the data to fulfil one or more of the purposes mentioned above. However, your data may be processed and stored for a longer period in anonymised form or if we are required to do so by law. 




WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?




You have a right of access to the personal data, which we process and store about you, subject to certain statutory exceptions. Furthermore, you have the right to object to the collection and request restriction of the processing of your personal data. In addition, you also have the right to require us to rectify or erase your personal data, if necessary. 

Under certain circumstances, you may also request that we provide you with an overview of your personal data in a structured, commonly used and machine-readable format and request us to transmit such data to another data controller.

You may at all times object to the processing of your personal data for direct marketing purposes. 
You may at any time withdraw any consent you may have given. Should you wish to withdraw your consent you may contact us at info@mayage.com. With respect to newsletters and other electronic marketing material, you may also use the “unsubscribe link” in the email or other communications which you receive from us.



Cookie Policy

WHAT COOKIES DOES MAYAGE USE?

 

We use cookies to optimise the user-friendly navigation and usage of our website. Cookies are small files with text information that are stored on your hard drive while you visit our site. We need the cookies to identify and authorise you after your successful registration in the protected area, for the full duration of your visit. However, cookies also serve to track the preferences of website visitors. This helps us to better customise our website contents to your needs and to improve our offers for you.

 

We use essential cookies that enables you for example to log in on our website; website functionality cookies to enable you to use features such as the shopping bag and the wishlist; website analytics cookies to measure how you use our online services and finally customer preference cookies to enable us to remember your preferences (username, language, location etc.).

 

You may disable these cookies at any time in your browser’s system settings and delete existing cookies.

 

In accordance with the provisions of the French Act No. 78-17 of 6 January 1978 relative to information technology, files and freedoms, the Website was the subject of a declaration to the CNIL (Commission Nationale Informatique et Libertés - French Data Protection Authority) under number 2073795